Privacy Policy

We respect your privacy and are committed to protecting your personal data.  

This Privacy Policy explains our commitment to protecting your privacy, our data processing practices and the ways in which your personal data is used.  If you have any questions or concerns please contact us at privacy@jwwalls.com

Information we collect

Collecting information that you choose to submit on our sign up and contact forms allow us to correspond with you and understand your requirements.

We may collect information regarding your participation in any promotions or competitions we offer and information you provide when giving us feedback or completing profile forms. 

We also monitor customer traffic patterns and site use which enables us to improve our website and the service we provide to you, our customers.

Why do we collect this information?

We will use your information to ensure we deliver good service and personalise your experience at JW Walls. 

We will also use your contact details to communicate with you with updates on any JW Walls order you make and if you opt in, we will also contact you with our email newsletters. If you would prefer not to receive our news and offers by email, simply sign in to your account and edit your contact preferences.

Email Addresses

We collect and store email addresses submitted to us by users voluntarily on a database on our server and in individual email software on PCs. 

We would never add an email address to an emarketing list and take measures to protect the data held on our server and individual PCs. In short, we will never send you SPAM. We may occasionally send you an email to remind you of our services - these promotional emails for JW Walls will always provide a simple unsubscribe link.

Submitted data is periodically cleared from our server, however the data submitted via forms is held on users PCs for an indefinite period of time. None of the data submitted using our forms is considered sensitive.

We abide by the Data Protection Act.

Removing your Data

If you wish any data pertaining to yourself or your company to be deleted from our server and PCs we will be happy to oblige - please contact us via email with your request: privacy@jwwalls.com