FAQs

MY ACCOUNT

Forgotten your password? Do you want to deliver to a different address? What sizes are available? Is there a maximum size? How do I know if my image is of a high enough quality to use on my wall?

DELIVERY OF YOUR JW WALL

Will I know when my wall has been dispatched? Can I track my delivery? When will it arrive? How will it arrive? What's in the box? Can I get my order super quick? Do you accept international orders? What is your return policy? Will I receive an order confirmation/receipt for my order?

INSTALLING YOUR JW WALL

Are these walls DIY? What if the wall I want my mural on is not a smooth surface? What do I do about light switches and and other objects on my wall? Can a mural be cleaned? Will my wall be damaged when I remove a wall mural to redecorate?
tate wallpapers
custom wallpapers
wallpaper uk

need help?

If there is something else you would like to know, visit our help pages or email our Customer Care Team directly.